STRENDAData & privacy

Data deletion

Last updated: July 27, 2026

Strenda is an app for members of training centers. On this page we explain how to request the deletion of your Strenda account and the personal data associated with it.

How to request it

Send an email to hola@strenda.app with the subject “Delete my data”, from your account's email address, and tell us your name and the training center you belong to. You can also reach us through our contact page.

What data is deleted

  • Name, email address and phone number.
  • Booking and check-in history.
  • Push notification tokens.
  • Your account history.
  • Your Strenda login account is deleted.

Retention

  • Some payment and billing records may be kept for as long as applicable tax and accounting law requires, and are deleted afterwards.
  • Strenda never stores your card details: they are processed by the payment gateways (Stripe and MercadoPago).

Timeframe

  • We process your request within a maximum of 30 days.

Note

  • Members are registered by their training center. To cancel your membership, contact your center directly; deletion of your account and personal data is handled by Strenda through the email address above.
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